Technology Terms Explained Simply
Categories
AI Agent
AIAn autonomous software system that perceives its environment, makes decisions, and takes actions to achieve goals using large language models and reasoning engines.
API
DevelopmentApplication Programming Interface. A set of rules and protocols for building and interacting with software applications.
Agentic AI
AIAI systems that can autonomously plan, execute, and adapt actions to achieve goals without continuous human direction.
Analytic Account
FinanceA cost tracking dimension in Odoo used for project costing, department tracking, and management reporting beyond the chart of accounts.
Account-Based Marketing (ABM)
MarketingA B2B marketing strategy that targets specific high-value accounts with personalized campaigns rather than broad audience marketing.
AOV (Average Order Value)
EcommerceThe average amount of money spent each time a customer places an order on a website.
ARIA (Accessible Rich Internet Applications)
AccessibilityA set of HTML attributes that define ways to make web content more accessible to people with disabilities.
B2B
BusinessBusiness-to-Business. Commerce transactions between businesses rather than between a business and individual consumers.
Bill of Materials (BoM)
ManufacturingA structured list of all raw materials, components, and assemblies required to manufacture a product.
Bounce Rate
AnalyticsThe percentage of visitors who leave a website after viewing only one page without taking any action.
CMS
WebContent Management System. Software for creating, managing, and publishing digital content without technical expertise.
CRM
CRMCustomer Relationship Management. Software for managing interactions with customers and potential customers.
CRO
MarketingConversion Rate Optimization. The process of increasing the percentage of website visitors who take a desired action.
CSS
DevelopmentCascading Style Sheets. A stylesheet language used to describe the presentation of HTML documents.
Context Window
AIThe maximum amount of text (measured in tokens) that an AI model can consider at once when generating responses.
Customer Lifetime Value (CLV)
BusinessThe total revenue a business can expect from a single customer account throughout the entire business relationship.
Churn Rate
SaaSThe percentage of customers who stop doing business with a company during a given time period.
Contact Management
CRMThe process of storing, organizing, and managing information about customers, prospects, and business relationships.
Customer 360
CRMA comprehensive view of a customer that consolidates data from all touchpoints into a single unified profile.
CTR (Click-Through Rate)
MarketingThe percentage of people who click on a link, ad, or call-to-action after seeing it.
CPC (Cost Per Click)
AdvertisingThe amount an advertiser pays each time someone clicks on their ad.
CPA (Cost Per Acquisition)
AdvertisingThe total cost of acquiring one customer through a specific marketing channel or campaign.
Cart Abandonment
EcommerceWhen a shopper adds items to their online shopping cart but leaves the website without completing the purchase.
Conversion Funnel
EcommerceThe series of steps a website visitor takes from initial landing to completing a desired action like making a purchase.
Component
DevelopmentA reusable, self-contained piece of UI that encapsulates structure, style, and behavior.
Containerization
DevOpsPackaging an application with its dependencies into a standardized unit (container) that runs consistently across environments.
CDN (Content Delivery Network)
InfrastructureA distributed network of servers that delivers web content to users from the geographically closest server location.
CI/CD
DevOpsContinuous Integration and Continuous Deployment: automated practices for building, testing, and deploying code changes.
Code Splitting
DevelopmentDividing JavaScript bundles into smaller chunks that are loaded on demand to improve initial page load performance.
DevOps
DevelopmentA set of practices combining software development and IT operations to shorten the development lifecycle.
Deal Velocity
SalesThe speed at which deals move through the sales pipeline, measured as revenue generated per unit of time.
Domain Authority (DA)
SEOA search engine ranking score predicting how likely a website is to rank in search results, scored from 1-100.
Dropshipping
EcommerceA retail fulfillment method where the store does not keep products in stock but transfers orders to a third-party supplier for direct shipment.
Design Token
DesignA named value representing a design decision (color, spacing, typography) that can be shared across platforms and tools.
ERP
ERPEnterprise Resource Planning. Integrated software for managing core business processes including finance, HR, and supply chain.
Embedding
AIA numerical representation of data (text, images, etc.) in a high-dimensional vector space that captures semantic meaning.
Edge Computing
InfrastructureRunning application code on servers distributed globally at the network edge, close to end users.
Fine-tuning
AIThe process of training a pre-trained AI model on specific data to improve performance for particular tasks or domains.
Fiscal Position
FinanceA tax mapping rule in Odoo that automatically applies the correct taxes based on customer location or tax status.
FEFO
InventoryFirst Expired, First Out. An inventory picking strategy that prioritizes products with the earliest expiration dates.
Headless Commerce
EcommerceAn e-commerce architecture that separates the frontend presentation layer from the backend commerce engine.
Hydrogen
EcommerceShopify's React-based framework for building custom headless storefronts with server-side rendering.
Hallucination
AIWhen an AI model generates information that is factually incorrect, nonsensical, or not grounded in the provided context.
Hydration
DevelopmentThe process of attaching JavaScript event handlers to server-rendered HTML, making a static page interactive.
iPaaS
IntegrationIntegration Platform as a Service. Cloud-based tools for connecting different software applications.
Inference
AIThe process of using a trained AI model to make predictions or generate outputs on new data.
Inter-Company Transaction
ERPA business transaction between two legal entities within the same corporate group, managed in a single ERP instance.
Impression Share
AdvertisingThe percentage of total available impressions your ads receive compared to the total impressions they were eligible for.
MRR
SaaSMonthly Recurring Revenue. The predictable revenue a subscription business earns each month.
MVP
ProductMinimum Viable Product. The simplest version of a product that delivers value and validates the core hypothesis.
Multi-modal AI
AIAI systems capable of processing and generating multiple types of data, such as text, images, audio, and video.
MRP
ManufacturingMaterial Requirements Planning. A system for calculating the materials and components needed to manufacture products.
MQL
MarketingMarketing Qualified Lead. A lead that marketing has identified as more likely to become a customer based on engagement criteria.
Marketing Funnel
MarketingA model representing the customer journey from initial awareness through consideration to final purchase decision.
Marketplace Integration
EcommerceConnecting your e-commerce store with third-party marketplaces like Amazon, eBay, and Walmart for multi-channel selling.
Microservice
ArchitectureAn architectural style that structures an application as a collection of small, independently deployable services.
Odoo
ERPAn open-source ERP platform with modular architecture covering business operations from accounting to e-commerce.
Odoo Studio
ERPA no-code customization tool in Odoo Enterprise for modifying views, adding fields, and creating automated actions.
Organic Traffic
SEOWebsite visitors who arrive through unpaid search engine results rather than paid advertisements.
Omnichannel
RetailA multi-channel approach that provides customers with a seamless shopping experience across online, mobile, and physical store channels.
OAuth 2.0
SecurityAn authorization framework that enables applications to obtain limited access to user accounts on third-party services.
PPC
MarketingPay-Per-Click. An advertising model where advertisers pay each time a user clicks on their ad.
PWA
WebProgressive Web App. A web application that uses modern APIs to deliver app-like experiences in a browser.
Procurement Rule
ERPAn Odoo rule that defines how demand for a product is fulfilled: buy, manufacture, or transfer from another location.
PIM (Product Information Management)
EcommerceSoftware that centralizes and manages all product data, ensuring consistent and accurate information across all sales channels.
Product Feed
EcommerceA structured data file containing product information formatted for submission to shopping channels and comparison sites.
RAG (Retrieval-Augmented Generation)
AIA technique that enhances AI language models by retrieving relevant information from external knowledge bases before generating responses, reducing hallucination and improving accuracy.
React
DevelopmentA JavaScript library for building user interfaces using reusable components and a virtual DOM.
REST API
DevelopmentRepresentational State Transfer API. An architectural style for web services using HTTP methods.
ROAS
MarketingReturn on Ad Spend. A metric measuring revenue generated per dollar spent on advertising.
ROAS (Return on Ad Spend)
AdvertisingA marketing metric measuring revenue generated for every dollar spent on advertising.
Responsive Design
DesignA web design approach that makes web pages render well on all screen sizes and devices.
REST API
DevelopmentAn API architectural style using HTTP methods and URLs to perform operations on resources.
SaaS
SaaSSoftware as a Service. Cloud-hosted software delivered to users via subscription over the internet.
SEO
MarketingSearch Engine Optimization. The practice of improving website visibility in organic search engine results.
SSR
DevelopmentServer-Side Rendering. Generating HTML on the server for each request, improving SEO and initial load time.
SQL
SalesSales Qualified Lead. A lead that sales has accepted as ready for direct sales engagement based on qualification criteria.
Sales Pipeline
SalesA visual representation of sales prospects organized by their stage in the buying process.
Sales Enablement
SalesThe process of providing sales teams with the information, content, and tools needed to engage buyers effectively.
SERP (Search Engine Results Page)
SEOThe page displayed by a search engine in response to a user's search query.
SKU (Stock Keeping Unit)
EcommerceA unique identifier assigned to each distinct product variant for inventory tracking and management.
Subscription Commerce
EcommerceAn e-commerce model where customers pay recurring fees to receive products or access to services on a regular schedule.
Server Component
DevelopmentA React component that renders exclusively on the server, sending only HTML to the client without any client-side JavaScript.
SSG (Static Site Generation)
DevelopmentA rendering strategy that generates HTML pages at build time rather than on each request.
State Management
DevelopmentThe practice of managing and sharing data that changes over time across components in a frontend application.
TypeScript
DevelopmentA strongly typed programming language that builds on JavaScript, adding type safety and better tooling.
Token
AIThe basic unit of text that language models process, typically representing words, parts of words, or punctuation.
Tree Shaking
DevelopmentA build optimization that eliminates unused code from JavaScript bundles to reduce file size.
Webhook
DevelopmentAn HTTP callback that sends real-time data from one application to another when a specific event occurs.
WooCommerce
EcommerceAn open-source e-commerce plugin for WordPress that turns websites into fully functional online stores.
Workflow Automation
AutomationThe use of technology to automate repetitive business tasks and processes with minimal human intervention.
Work Center
ManufacturingA specific area or machine in a manufacturing facility where production operations are performed.
WebSocket
DevelopmentA communication protocol that provides full-duplex, persistent connections between client and server for real-time data exchange.
Web Vitals
PerformanceA set of metrics defined by Google that measure real-world user experience on web pages.
